Quantcast
Viewing all articles
Browse latest Browse all 16409

Strange behaviour recurs in the graphical interface

  • Is this a fullscreen window?

  • You sound like you’re having bigger issues with your Mac.

  • Why did you reinstall? That would have removed critical data for troubleshooting. Reinstallation should not be something you try early in the troubleshooting process.

When the application is stalled, do a Spotlight search for Activity Monitor . Select our application in the list of processes - it should show “(Not Responding)” and the name in red - and press Command-Option-S to run a sample on it. When the sample window opens, press the Save button and save it to your Desktop.

Hold the Option key and choose Help > Report bug to start a support ticket and attach the stall report.


Viewing all articles
Browse latest Browse all 16409

Trending Articles