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Will DEVONthink's Woeful Interface Ever Be Updated?

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Curiously, I have the opposite experience. I try to use other systems but can’t unglue myself from Devonthink. In the past I’ve probably been guilty of thinking DT’s UI is somewhat industrial-looking. There is so much power, I’m happy with the look.

How much power? Why, just this morning I was in a DMV office for a driver’s license renewal. My most artful dodging would only get me most of the way to getting the new license.

The sticking point was proving my Social Security Number. I had a W-2 (pay report from my employer), showing the last four digits. I had a tax return showing all the digits, but that wasn’t acceptable. Only a W-2 with all digits would do.

Quick, to my laptop where I launched Devonthink. Fifteen minutes of syncing got years and years of financial records in place. A search for 123-45-6789 (not my real SSN!) found a bunch of PDF’s including W-2’s from years ago with the full number.

I emailed a W-2, using my cell phone hot spot, to a sympathetic DMV employee and I’m now legal to roam the byways once again.

In other words, on a field of honor in mortal combat Devonthink prevailed over the worst the DMV could do.

That’s power.


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