Hi Everyone,
My installation of DEVONthink stopped syncing over iCloud a few days ago. It reports HTTP status code 500 and CKErrorDomain 15.
I have read many discussions about these errors in the forum.
I would like to fix the problem instead of using Bonjour because I don’t want to have to turn my VPN off for every sync and I don’t want to have to worry about having all my computers and devices on at the same time to keep the databases current.
Jim has pointed out several times that the problem lies with Apple. So I talked with Apple about the error messages. Apple won’t work with a user of a third-party app to fix the problem. I’ve concluded that the only way to make progress toward a solution is for DEVONthink people to work with Apple on the problem.
I have not seen any information in the forum about what DEVONthink people have already tried to do with Apple to get the problem fixed.
So, a question: Have DEVONthink people done all they can? Notified Apple? Tried to work with them on a solution? Pushed hard for a fix?
If so, then I will have to accept the state of affairs. But if not, would you please try to do more?
By the way, I read the somewhat contentious forum discussion about whether or not this is Apple’s problem. I have no way of knowing. But when I search for “ckerrordomain 15” on the Web, all the (few) results have to do with DEVONthink. Is that because the problem is specific to DEVONthink and maybe there is indeed a problem in the code? Or because DEVONthink is reporting the problem in the log in a unique way? Or something else?
In the meantime, I’ll try iCloud (legacy) sync and see how that goes.
Many thanks for any help.
Rick